The last 15 months has seen a significant number of employees worldwide working from home. With almost no time to prepare, new vulnerabilities have been introduced into businesses via pandemic-related virtual operating models. For example, the pressure to maintain top line growth may result in increased risk-taking to secure sales and/or new customers by improper means and, by virtue of remoteness, this potential misconduct is not readily visible to compliance or business leaders.
Never has it been more important to hear employee concerns – whether raising genuine instances of misconduct or, simply looking for guidance as potential issues arise. To prepare, companies must promote speak-up culture and also listen up, as well as clearly explain how they will protect whistleblowers and act quickly to address individual or systemic issues.
For helpful insights on strengthening internal reporting channels and conducting efficient whistleblower investigations, consider recent thought leadership from StoneTurn experts at the links below:
- Silence is Not Golden: Five Metrics and a Scorecard for Measuring Speak-Up Culture
- COVID-19 Pressure-Tests Whistleblower Hotlines Worldwide
- Operationalizing the EU’s New Whistleblower Directive Amidst the Global Pandemic
- Compliance Culture: Measuring the Intangible
- Compliance Matters: Meeting SFO Expectations
- Ignore Waving Red Flags? Pay the Cost
- Combating Fraud and Conducting Remote Investigations in a Post COVID-19 Environment
- A Practical Guide for Navigating the EU’s Whistleblower Protection Directive
- Using Data Analytics To Uncover and Prevent Misconduct in Remote Work Environments
- Data Matters When Investigating Alleged Workplace Misconduct
The Association of Certified Fraud Examiners (ACFE) also offers useful insights on Developing an Integrated Anti-Fraud, Compliance, and Ethics Program.