Q: What would you say has been the biggest factor in your success so far?
A:
When I was an intelligence analyst working for the US government, I internalized the belief that good intelligence could drive operations, and bad intelligence could cause serious harm. Even as an analyst, whose work was vetted by many before it would be pulled into reports to inform national security, I was schooled on some of our country’s biggest intelligence failures and their impact. I went into private business intelligence and investigations consulting with a dogged belief that precision matters because wars have been started over the difference between “probable” and “possible.”
On the other hand, I also came out of the government with evidence that great intelligence and creative investigations are supposed to reveal opportunities, not just prevent catastrophes. If I have found success in the private sector, it has been because I have preached the power of proactive creative intelligence to help generate business and litigation strategy while more traditional consumers of business intelligence treat it as either a prophylactic check-the-box exercise or a reactive measure to ongoing crises.
Q: What do you enjoy most about your career in the consulting industry?
A:
I love two things about business intelligence and investigations consulting. First, I get to solve new and varied puzzles every day. Every day feels like solving a Rubik’s Cube with the added constraints of time and resources. I derive real energy from the process itself: generating leads, gathering primary documents, interviewing sources, analyzing data, confirming/denying hypotheses. If you do it right, it’s almost beautiful to watch order come from chaos, like solving that Rubik’s Cube. And there are few greater joys in life than that final “eureka” moment, where you have been searching for answers and coming up short, only to accidentally stumble on the document that unlocks the whole case.
Second, while the process itself is fun for me, the ends are also important. I feel like there is inherent meaning to my work because I am, at my core, a truth finder. Of course, I advocate for my clients, and I help them use the intelligence our team uncovers in a way that would help their cause. But because StoneTurn holds its core values at the center of everything we do, I can always feel good that all I ever do is find the truth, and truth is always good.
Q: What is your proudest achievement to date?
A:
I helped track down $250 million worth of assets to enforce a judgement, verified the provenance and history of a long-lost painting, and helped Fortune 500 companies navigate turbulent global geopolitics. Of course, I am proud of the national security role I previously served in the US government. But my proudest achievements as a consultant are the professionals I have been lucky to train and mentor along the way.
There is no traditional pipeline for business intelligence and investigation consulting. At our firm, we have former lawyers, ex-military, retired law enforcement, accountants, politicos, and students with all sorts of degrees except for “intelligence and investigations,” which doesn’t really exist. Everyone brings their own valuable skillset, but I have been able to inject a degree of methodological rigor that elevates our work beyond rumor peddling and internet research. My proudest moment this year was when a colleague told me that some of the questions I ask during source interviews and some of the data-driven frameworks I apply to document analysis are actually from classic intelligence textbooks. Of course they are!